Privacy Policy
Effective Date: [01 September 2024]
Warwick Industrial Cleaning Equipment (“we”, “us”, “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
- Introduction
Welcome to the Warwick Industrial Cleaning Equipment Privacy Policy. By using our website ([www.warwickaustralia.online](https://www.warwickaustralia.online)) and services, you agree to the collection and use of your personal information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.
- What Personal Information We Collect
We may collect and process the following types of personal information:
Contact Information: Name, address, email address, phone number.
Transaction Information: Details of purchases, payments, and other transactions.
Technical Information: IP address, browser type, operating system, device information.
Usage Data: Information about how you use our website, products, and services.
Marketing Preferences: Your preferences regarding receiving marketing communications from us.
Other Information: Any other information you voluntarily provide to us, such as feedback or inquiries.
- How We Collect Personal Information
We collect personal information through various methods, including:
Direct Interactions: When you fill out forms, make purchases, subscribe to newsletters, or contact us directly.
Automated Technologies: Through cookies, web beacons, and similar technologies to collect data about your usage of our website.
Third Parties: From thirdparty service providers, partners, or publicly available sources, where permitted by law.
- How We Use Personal Information
We use your personal information for the following purposes:
To Provide Services: To process orders, deliver products, and provide customer support.
Communication: To send you updates, newsletters, promotional materials, and respond to your inquiries.
Improvement: To enhance our website, products, and services based on your feedback and usage patterns.
Security: To protect against fraud, unauthorized access, and other security threats.
Compliance: To comply with legal obligations and enforce our policies.
- How We Disclose Personal Information
We may disclose your personal information in the following circumstances:
Service Providers: To thirdparty vendors and service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
Legal Requirements: When required by law, regulation, or legal process, such as a court order or subpoena.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of that transaction.
With Your Consent: When you have given explicit consent for us to share your information for specific purposes.
- How We Store Personal Information
We take reasonable steps to ensure that your personal information is accurate, complete, and uptodate. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- How We Protect Personal Information
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
Technical Safeguards: Encryption, firewalls, secure servers, and SSL certificates to protect data transmission.
Organizational Safeguards: Access controls, staff training, and regular security assessments.
Physical Safeguards: Secure storage of physical records and restricted access to our offices.
- Access and Correction
You have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete personal information.
To exercise these rights, please contact us using the details provided in the Contact Information section below. We may require you to provide proof of identity before processing your request.
- Complaints
If you have any concerns or complaints about how we handle your personal information, please contact us as outlined below. We take all complaints seriously and will respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by updating the “Effective Date” and posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
- Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [office@warwickaustralia.com](mailto:office@warwickaustralia.com)
Phone: (02) 9625 4423
Mailing Address:
Warwick Industrial Cleaning Equipment
2/101 Kurrajong Ave
Mount Druitt NSW 2770
Australia
Please Note: This Privacy Policy is subject to change without prior notice. Your continued use of our website and services constitutes your acceptance of any changes to this policy.
Thank you for trusting Warwick Industrial Cleaning Equipment with your personal information. We are committed to safeguarding your privacy and ensuring a secure and positive experience with our products and services.